⮚ Grievance Redressal System is a vital part of any administration. It is the responsibility of the College Administration to provide a secure and contented environment to all its Staff and Students.

⮚ The Grievance Redressal Committee has been formed in the College as per the UGC guidelines to redress the grievances of both the staff and the students.

⮚ Since the inception of the college, the Committee has been under the direct purview of the Principal.

⮚ The grievances received by the Principal are forwarded to the concerned Committee members who look in to the problems depending upon the seriousness of the issue.

⮚ The Committee has been continuously striving to take the best efforts possible to create a harmonious and conducive atmosphere to everyone in question.

⮚ Any student who wishes to file a grievance can contact the chairperson of College Grievance Redressal Cell (CGRC) in college office .

⮚ The Grievance Redressal Committee shall consider only individual grievances of specific nature of staff and students of the Centre raised individually by the concerned aggrieved employee/ student of the Centre.

⮚ The Grievance Redressal Committee shall not consider any grievance of general applicability or of collective nature of raised collectively by more than one employee/ student.

⮚ After receiving any application, the Committee will decide on the merit of case regarding scope of further discussion.

Functions of the Grievance Redressal Committee

● To accept written grievances from students and staff related to the system.

● To create and implement a mechanism to handle the reported grievances.

● To forward the findings to the higher authority if necessary for further action.

● To listen, record and scrutinize the grievances submitted to them by the Staff and Students and take necessary steps immediately.

● To attend to the grievances based on the authenticity and gravity of the criticisms made.

● To represent the grievances to the concerned section which may include maintenance, academic, amenities etc.

● To make a follow-up of these matters at regular intervals till their final disposal.

● To maintain strict confidentiality, if necessary.